9:00—11:30AM

AGM & MEMBERS’ MEETING (Members Only)

Join us for our Annual General Meeting and Members’ Meeting for an update on our positive 2022 financial results, made possible by our most innovative lineup of services and member offerings.  Hear more from our Board of Directors on market trends impacting the broker channel and learn about our new three-year strategic plan. Ask us questions, share feedback and connect with your peers. RIBO accredited.

  • Colin Simpson—IBAO CEO
  • Brett Boadway—IBAO COO
  • Joseph Carnevale—IBAO President
  • Suzanne Pountney—IBAO Director
  • Shara Bierman—IBAO Director

11:30AM–1:00PM

SPRING SUMMIT PANELS

These informative industry panels will cover key topics within the industry, answer questions and provide various perspectives from our insurer partners. RIBO accredited.

Moderated by IBAO, topics covered include the panels below:

 

Trends & Transparency in Underwriting

11:30am—Noon 

Our all-star panel will provide insight on current hot topics in underwriting and their impact to brokers. Moderated by Shara Bierman, Board of Directors, IBAO.

Featuring:

  • Jamal Madbak, Vice President, Commercial Property  – Echelon
  • Robyn Beswick, Chief Underwriting Officer – Excess Underwriting
  • Jonny Ross Director, Commercial Lines –Ontario – Wawanesa

.       .       

The Importance of Technology Today

Noon—12:30PM 

This panel will provide insight on technology implementation initiatives and timelines at the insurer level. What is table stakes today? Where can insurers add the most value to their broker partners? Moderated by Dario Battista, Board of Directors, IBAO.

Featuring:

  • Courtney Byers Manager, Insurance Business Solutions – CAA   
  • Enrico Mastrangeli, Vice President, Distribution and Member Innovation – Commonwell 
  • Pierre-Paul Lariviere Senior Director, Strategy, Product & Design – Intact

                   

The Claims Experience

12:30PM – 1:00PM

This panel will provide insight on how inflation, regulatory changes and human capital is impacting the claims experience for your clients. Moderated by Mark Rouleau, Board of Directors, IBAO.

Featuring:

  • Julie Swanick Director, Claims Operations AB Casualty – Gore Mutual  
  • Larry Lythgoe Director, Ontario Claims – SGI 
  • Gavin Mascarenhas Vice President, Claim – Travelers Canada

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