Innovation in insurance doesn’t start with technology — it starts with how we think. In an industry shaped by regulation, legacy systems, and rising expectations for transparency and fairness, creativity becomes a strategic advantage. Duncan Wardle, former Head of Innovation & Creativity at Disney, shows brokers how to unlock new ideas inside a system built on rules, how to design experiences that feel more human in an AI‑accelerated world, and how to collaborate across carriers, regulators, and partners to build what comes next. This keynote reframes innovation as a mindset, not a department — giving brokers practical tools to challenge assumptions, spark curiosity, and turn constraints into catalysts for better client experiences and stronger industry outcomes.

This fireside chat brings brokers directly into the policy conversation, offering a clear, accessible look at how decisions are made, how government listens, and how advocacy protects consumer choice and the broker value proposition.

This panel brings together industry leaders to explore how carriers, brokers, and partners can align around a shared blueprint for the future. The conversation focuses on collaboration, innovation, and the practical realities of building a system that works better for consumers and strengthens the broker value proposition.

Hosted by YBC