Conversations on Conduct
This eLearning course is based on real examples of situations Brokers, both new and experienced, face in doing their job.
This eLearning course is based on real examples of situations Brokers, both new and experienced, face in doing their job. The core of the course is utilizing the code of conduct and relating it to having discussions based on ethical dilemmas.
Learners, Brokers and Managers alike, are guided through a framework of how to categorize the situation and ways to respond. Learners are presented with a number of common ethical situations facing brokers, in two ways;
1. A broker to broker conversation
2. A broker / manager conversation
Each interaction requires the learner to provide feedback to identify the type of situation it is, so they can analyze situations in their work place consistently. The end of the course provides extension situations in a question format.
For inquiries or more information, please visit our FAQs or contact us.
Recommended for You
2026 Ontario Auto Reform: The Licensing Guardrails
0.5 Hours
Online
2026 Ontario Auto Reform: Mitigating New E&O Risks
0.5 Hours
Online
2026 Ontario Auto Reform: Navigating the Accident Benefit Sales Conversation
0.5 Hours
Online
2026 Ontario Auto Reform: Navigating Income Replacement Benefit Conversations
0.75 Hours
Online